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Logistics Information - Payments by PO

Purchase Orders (PO) — The Mascot Store

Do You Accept Purchase Orders?

We currently do not accept Purchase Orders (POs) as a standard payment method. All orders must be paid at the time of purchase via credit card, debit card, or check.

Why We Don't Accept POs

As a specialty manufacturer working with a made-to-order production model, accepting POs creates significant operational challenges:

  • Each mascot costume is handcrafted to order — production costs are incurred immediately
  • PO payment cycles (Net 30/60/90) create cash flow issues when we must pay our manufacturing partners upfront
  • PO tracking and reconciliation overhead is substantial for our team

Recommended Alternatives for Schools & Institutions

We work with many schools, PTAs, universities, and government agencies. Here are the payment options that work best for institutional buyers:

  • Credit or Debit Card (recommended): Pay online at checkout. Most school districts have purchasing cards (P-Cards) that can be used for online purchases.
  • Check Payment: We accept checks from schools and institutions. See our check payment instructions for mailing details. Note: production begins after the check clears, which adds 1–2 weeks to your timeline.
  • Request a Quote First: Need a formal quote for your purchasing department? We can generate a PDF invoice/quote from a draft order. Contact our support team and we'll send you a professional quote document for your records.

W-9 & Tax Exemption

If your institution needs our W-9 form for vendor setup, you can download it here. If you qualify for sales tax exemption, please contact us and provide your tax exemption certificate.

We're committed to making the ordering process as smooth as possible for institutional customers. If you have specific procurement requirements, reach out to our support team — we'll do our best to accommodate.