Ultimate Guide to Customizing Your Mascot with Mascot-Store

Welcome to Mascot-Store, your one-stop destination for all things mascot! Whether you're a school, sports team, corporate entity, or event organizer, our custom mascots are designed to bring your vision to life. In this comprehensive guide, we’ll walk you through everything you need to know about customizing your mascot, from choosing the right colors to sending us your mockups. We’ll also cover important topics like parade feet, tax exemption, and payment options. Let’s get started!

How to Customize Color

Customizing the color of your mascot is a breeze with Mascot-Store. We understand that your mascot needs to represent your brand accurately, and color is a crucial part of that representation. Here's how you can get started:

1. Reach Out to Us:

   • Use our live chat feature located at the bottom right corner of our website.
   • Alternatively, you can email us at support@mascot-store.com.

2. Initial Consultation:

   • Our support agent will guide you through the process, discussing your color preferences and requirements.

3. Design Mock-Up:

   • Our graphics team will create a design mock-up based on your specifications.
   • We will go back and forth with you, making necessary adjustments until you are completely satisfied with the mock-up.

4. Final Approval and Payment:

   • Once the design is finalized, we will await your approval.
   • After approval, we will provide you with a payment link. Upon receipt of payment, we will begin the construction of your custom mascot.

5. Construction and Delivery:

   • Our skilled craftsmen will construct your mascot with the utmost precision and care.
   • We will keep you updated on the progress and notify you once your mascot is ready for shipment.

How to Send Us Your Mock-Ups and Logos

Sending us your mock-ups and logos is straightforward. Here’s how you can do it:

1. Email Submission:

   • Send your mock-ups and logos to support@mascot-store.com.
   • Ensure that the files are in high resolution and include any specific instructions or details.

2. File Formats:

   • We accept various file formats, including PNG, JPEG, and PDF.
   • If you have any special format requirements, please let us know, and we’ll accommodate them.

3. Review and Feedback:

   • Our team will review your submissions and provide feedback or suggestions if needed.
   • We will work with you closely to ensure the final design meets your expectations.

How Much Does Customizing Cost?

The cost of customizing your mascot can vary based on several factors, including complexity, materials, and additional features. Here’s a general breakdown:

1. Base Price:

   • Our base price for a standard mascot includes the initial design and basic customization.

2. Color Customization:

   • Simple color changes may be included in the base price, while more complex color schemes might incur additional charges.

3. Additional Features:

   • Add-ons such as parade feet, accessories, or intricate details can affect the overall cost.
   • We will provide a detailed quote after discussing your requirements.

4. Payment Plans:

   • We offer flexible payment plans to suit your budget.
   • You can pay via credit card, PayPal, or check (see the section on paying by check for details).

What Are Parade Feet?

Parade feet are an essential accessory for mascots that will be used in parades or on rough terrain. Here’s why you should consider them:

1. Durability:

   • Parade feet are designed to be more durable than standard mascot feet.
   • They provide extra protection and help prolong the life of your mascot, which can last over 10 years with proper care.

2. Comfort:

   • Parade feet offer better comfort for the wearer, especially during long events or parades.
   • They are designed to reduce fatigue and make it easier to walk on uneven surfaces.

3. Investment Protection:

   • By investing in parade feet, you ensure that your mascot remains in top condition, avoiding unnecessary wear and tear.
   • This small investment can save you money in the long run by reducing the need for repairs or replacements.

Our W-9 Form

For organizations that need it, our W-9 form is readily available. Here’s how you can access it:

1. Website Download:

   • The W-9 form can be found at the bottom of our website.
   • Simply click the link to download the form directly to your computer.

2. Email Request:

   • If you prefer, you can request the form by emailing us at support@mascot-store.com.
   • Our team will send it to you promptly.

Tax Exemption

If your organization is tax-exempt, we can accommodate that. Here’s what you need to do:

1. Inform Our Agent:

   • During your consultation, inform our customer service agent about your tax-exempt status.

2. Submit Your Form:

   • Email your tax exemption form (W-9) to support@mascot-store.com.
   • Ensure all necessary details are included to avoid any delays.

3. Verification:

   • Our team will verify your tax-exempt status and update our records accordingly.
   • You will receive a confirmation once the process is complete.

Paying by Check

We understand that some organizations prefer to pay by check. Here’s how you can do that:

1. Contact Us First:

   • Before sending a check, reach out to our support agents to get the correct address.
   • This step is crucial to ensure your payment is processed correctly.

2. Payment Mapping:

   • We will map each order to the correct check to avoid any confusion.
   • Our agent will provide you with a reference number to include with your check.

3. Mailing the Check:

   • Once you have the address and reference number, mail your check to us.
   • We will notify you upon receipt and proceed with your order.

At The Mascot-Store, we pride ourselves on delivering high-quality, customized mascots that meet your exact specifications. From color customization to submitting mock-ups, understanding parade feet, and handling payments, we’re here to make the process as smooth and enjoyable as possible. If you have any questions or need further assistance, our support team is always ready to help. Thank you for choosing Mascot-Store for your mascot needs!

For more information or to start your customization journey, visit our website or contact us at support@mascot-store.com. We look forward to bringing your mascot vision to life!